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Thread: Private Message?

  1. #1
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    Private Message?

    Hi, Teresa,

    I downloaded a 100ccu ip bound license but after uploading it through ES5 Admin console it doesn't show up. After restart ES5 it doesn't show up either. Can you help please?

    Sorry the title is confusing. I was going to ask if I should ask licensing question through private message.

    Regards,
    Jesse

  2. #2
    Administrator tcarr's Avatar
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    Restart your ES Admin to get the new license to appear in the dropdown.

    If you have licensing questions that you do not want to post publicly, it is best to email them. If it's about purchasing a license, you would email sales AT electrotank DOT com, if it's a technical issue with a license you email support AT.
    Teresa Carrigan
    Senior Engineer
    Electrotank, Inc.

  3. The Following User Says Thank You to tcarr For This Useful Post:

    chengen (03-15-2012)

  4. #3
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    Thank you, Teresa. All is good now.

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