Help setting up ES5 on Windows 2008 Server

[Adam Kane]

Hello,

For ES5, I'm able to install it and work with it locally.

When I do an install on my remote Windows 2008 server, I'm not able to connect to it.

I'm not sure where to go from here. What info can I provide to help diagnose the problem?

My server is at 173.248.132.122

Thanks,
Adam

[tcarr]

Have you tried the tips in Enabling Remote Access to ElectroServer (http://www.electrotank.com/docs/es5/manual/enabling_remote_access_to_elec.htm)? If that doesn't help, give me the contents of your server/config/Configuration.xml file, and a screen shot of the Gateways screen of the web admin.

[Adam Kane]

Here is the Configuration.xml file:

<?xml version="1.0" encoding="UTF-8" ?>
- <ElectroServerConfiguration>
- <!-- This is the name of the node
-->
<Name>StandAlone</Name>
- <!-- Defines the host and port on which the web server will listen for inbound connections
-->
- <WebListeners>
- <WebListener>
<Host>127.0.0.1</Host>
<Port>8080</Port>
<Ssl enabled="false" />
</WebListener>
</WebListeners>
</ElectroServerConfiguration>

[Adam Kane]

I'm not familiar with how to get to the web admin.

On my server, the webadmin.html file is at:
C:\Program Files\ElectroServer_5_1\admin\webadmin\webadmin.ht ml

...so I don't think it is publicly viewable since it's not inside of a website directory on the server.

I appreciate your help.

[tcarr]

When Configuration.xml says to use 127.0.0.1, the ES Admin will only be accessible locally. If your ES5 is on a host behind a router, you need to change this to your local IP address, otherwise change it to the global one - assuming that you want to be able to use the ES5 remotely. I suggest that you install the latest version of Adobe AIR and use the AIR version of the ES Admin. See Accessing the ES Admin Tool (http://www.electrotank.com/docs/es5/manual/accessing_the_web_bsaed_admini.htm).

[Adam Kane]

Making progress!

On the server, I updated the Configuation.xml and am now able to login with the AIR version of the ES Admin:

<?xml version="1.0" encoding="UTF-8"?>
<ElectroServerConfiguration>

<!-- This is the name of the node -->
<Name>StandAlone</Name>

<!-- Defines the host and port on which the web server will listen for inbound connections -->
<WebListeners>
<WebListener>
<Host>173.248.132.122</Host>
<Port>9899</Port>
<Ssl enabled="false"/>
</WebListener>
</WebListeners>

</ElectroServerConfiguration>

When talking about being "behind a router", does this apply to a Windows Server 2008 dedicated server?

[tcarr]

It applies to any host. For example, if you are on Amazon EC2, then you have to use your private DNS, not the Elastic IP address. However, if you are able to connect with that configuration, then that's the right IP to use.

If you can connect using the ES Admin and 173.248.132.122 from your own desktop (not the remote one), then that is the IP address to use when it's time to get a license, and the one you will want to use on the Gateways screen for your listeners, when you get the license.

[Adam Kane]

Am I not able to use/test this setup with the free 25 CCU license but only the paid license? I don't expect more than 25 concurrent users for quite awhile as I'm just building a test application.

[tcarr]

You can use the free license, no problem! I was referring to when it is time for you to purchase your license. The default gateway listeners all use 0.0.0.0 for the IP, and a licensed ES5 will not allow that.